Cancellation Policy
Last updated: August 28, 2026
The short version
This site does not take payment, a deposit, or a card number for any booking — so there is nothing on this website to refund. A ride request sent through the "Send on WhatsApp" button is exactly that: a request. It becomes a booking only when Jet Black Drivers confirms it with you directly, over WhatsApp, and any deposit, cancellation window, or fee is whatever the two of you agree to at that point, not something set by this page.
What is not yet defined
Jet Black Drivers has not published a fixed cancellation window, a late-cancellation fee, or a no-show policy, so none is stated here as fact. If you need to change or cancel a ride, message +1 (908) 381-4736 on WhatsApp as early as you can — the sooner Frank knows, the easier it is to work with you.
This page will be updated with real, specific terms — a cancellation window, any deposit policy, any late fee — the moment Jet Black Drivers confirms them. Nothing is invented here to look more finished than it is.
Weather, traffic, and things outside anyone's control
New York and New Jersey traffic, weather, and airport delays can affect any pickup. Message as soon as you know about a delay — a driven conversation in real time handles this better than a fixed rule on a webpage.
Your rights under New York law
New York General Business Law § 349 prohibits deceptive acts and practices in the conduct of business, including around cancellation and refund terms. Nothing on this page, or agreed over WhatsApp, is meant to waive a right that statute gives you.
Changes
This policy may be updated as real terms are confirmed. When it is, the "Last updated" date above changes.
Contact
Jet Black Drivers
WhatsApp: +1 (908) 381-4736
Email: [email protected]
Instagram: @jetblack_drivers